» Virtual Care :

Virtual Care

Consult a Physiotherapist and receive care from the comfort of your own home using Virtual Care services. Incorporating secure and private video conference technology, we can come to you and continue your care via phone or video. It’s easy-to-do, and no software installation is required.




About Virtual Care


Access to healthcare services is an ever-evolving business, seeking to improve access to services and provide individuals the care they need. If in-person services aren’t available in your area or if you're unable to get to a clinic, virtual services may be the answer.


Our virtual services are easy to use and private.


Virtual Care:


Connects you with service providers regardless of location

Protects your privacy through safeguards and policies

Reduces travel time while still ensuring you receive quality care


Our virtual care services include:


Physiotherapy services

Occupational therapy services

Psychology services

Office ergonomic evaluations

Exercise therapy services



How it works


Prior to your appointment, you will receive a call from your therapist to determine the best way to proceed.


Any documentation that you need to review and complete prior to your appointment will be sent to you ahead of time.


If at any time during the session either you or your clinician feels that using electronic communications is limiting the effectiveness or quality of the services provided, we will look to schedule an in-person appointment with you.



How virtual care differs from in-person services


The services are largely the same. Our clinicians are required to meet the same regulatory and legislative requirements and adhere to their respective Standards of Practice and Code of Conduct, just as they are for in-person services.


Classic Physio Group has strict privacy and information security policies and procedures in place regarding the management of information when using electronic communication technologies.



Scheduling virtual care services


To learn more or to schedule a virtual care appointment, call or email the clinic nearest to you:


Quinpool Road, Halifax, NS – 902 455 5616 ([email protected])

Main Street, Dartmouth, NS – 902 404 2222 ([email protected])

Hatchet Lake, Prospect Road, NS – 902 850 1888 ([email protected])

Elmsdale, NS – 902 883 1622 ([email protected])

Campbellton, NB location – 506 753 6711 ([email protected])






What kind of equipment do I need to participate in a Virtual Care session? Is a microphone required?


A laptop, smartphone (Android or iPhone) or tablet (such as an iPad) with a camera and microphone. No software installation is required.



How can I get ready for a virtual care session?


To ensure you are ready for your appointment, you should:

Test your access to the video conference platform using the link you have received via email

Review the information you were provided about receiving virtual care services

Complete any required documents prior to the appointment



What can I expect for my first appointment?


At the beginning of a virtual care session, the therapist will review your ID, obtain consent to participate in the session via the electronic communication platform and will then proceed with the assessment or treatment in a similar manner as for an in-person appointment, including discussing your medical history, concerns and current status.


Any questions or concerns you may have about virtual care, such as privacy or follow-up sessions, are addressed during the session.

COVID-19 updates.